Sample Sidebar Module

This is a sample module published to the sidebar_top position, using the -sidebar module class suffix. There is also a sidebar_bottom position below the menu.

Sample Sidebar Module

This is a sample module published to the sidebar_bottom position, using the -sidebar module class suffix. There is also a sidebar_top position below the search.
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Welcome to the Directorate of Information and Communication Technology!

mr kahara

Mr. Stephen Kahara (MSc.)

Director, Information and Communication Technology Directorate

No.

Service Offered

Requirement to Obtain Service

User Charge

Timeline

1

Response to telephone calls

Identification of the self and accurate presentation of information

Nil

Answered by second ring

2

Official Correspondence

User to place request appropriately

Nil

Within 2 working   days

3

Email creation

User to place request appropriately

Nil

Within 2 working   hours

Email correspondence

User to place request appropriately

Nil

Within 2 working   hours

4

Internet Services

Be a staff, student or stakeholder

Nil

All times

5

Web services

Basic ICT literacy skills

Nil

All times

6

Network services

Must be a network user

Nil

All times

7

User support

Must be a network/system user

Nil

Within 8 working hours

8

Servicing and repair

User to place request appropriately

Availability of spare parts

Nature of the fault

Nil

Within 8 working hours

9

Access to Institutional MIS

User to place request appropriately

Authorized system user

Nil

Within 8 working     hours

10

Data backup and recovery

User to place request appropriately

Authorized system user

Nil

Weekly

 

Any service that does not conform to the above standards or any officer who does not live up to commitment to courtesy and excellence in Service Delivery should be reported to:

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Our Business Hours

We are here to serve you during the following business hours:

Monday to Friday: 8am to 5pm
Saturday and Sunday: Closed
Phone: +254771463515

Contact Us Today