Sample Sidebar Module

This is a sample module published to the sidebar_top position, using the -sidebar module class suffix. There is also a sidebar_bottom position below the menu.

Sample Sidebar Module

This is a sample module published to the sidebar_bottom position, using the -sidebar module class suffix. There is also a sidebar_top position below the search.
Contact

Web administration is one of the most important, aspects of the ICT Directorate. It involves some activities namely: Wed design and development, Content creation and update, web server security and management and Internet marketing. Webmaster in Murang’a University of Technology ICT Directorate is responsible for maintaining websites. Ensure sites are functioning correctly and are available to users. Tests speed of access and improve upon loading speed. This involves both the University Main Site and the sub-domains. The webmaster is also responsible for the Facebook, Twitter, Instagram, Flickr official accounts of the MUT.

Primary responsibilities

  • Maintain websites for clients and businesses.
  • Ensure the web servers, hardware and software are operating accurately.
  • Design websites.
  • Generate and revise web pages.
  • Examine and analyze site traffic.
  • Utilize scripting languages such as Javascript.
  • Configure web servers such as Apache.
  • Serve as the server administrator.
  • Regulate and manage access rights of different users on the website.
  • Create and modify appearance and setting of the site.
  • Layout content on web pages.
  • Deal with and respond to massive volumes of email.
  • Decide what kind of computer will hold a web site's information.
  • Test websites to see if any parts are difficult to use.
  • Meet with designers to agree on site's design.
  • Fix links that don't work and pictures that aren't appearing correctly.
  • Decide how site's content will be delivered to the Internet.
  • Keep files small, so sites load faster.
  • Test different browsers and ensure people with different computers can access a website.

No.

Service Offered

Requirement to Obtain Service

User Charge

Timeline

1

Response to telephone calls

Identification of the self and accurate presentation of information

Nil

Answered by second ring

2

Official Correspondence

User to place request appropriately

Nil

Within 2 working   days

3

Email creation

User to place request appropriately

Nil

Within 2 working   hours

Email correspondence

User to place request appropriately

Nil

Within 2 working   hours

4

Internet Services

Be a staff, student or stakeholder

Nil

All times

5

Web services

Basic ICT literacy skills

Nil

All times

6

Network services

Must be a network user

Nil

All times

7

User support

Must be a network/system user

Nil

Within 8 working hours

8

Servicing and repair

User to place request appropriately

Availability of spare parts

Nature of the fault

Nil

Within 8 working hours

9

Access to Institutional MIS

User to place request appropriately

Authorized system user

Nil

Within 8 working     hours

10

Data backup and recovery

User to place request appropriately

Authorized system user

Nil

Weekly

 

Any service that does not conform to the above standards or any officer who does not live up to commitment to courtesy and excellence in Service Delivery should be reported to:

Subcategories